This Privacy Policy explains how Lens & Light handles personal data when visitors use the website, make an inquiry, or engage us for product photography services.
We may collect contact details, business or brand information, project requirements, product counts, reference materials, shot lists, booking and payment details, delivery instructions, communication records, and technical data such as device and usage information. Where a user submits products for photography, we may also process information needed to identify, receive, track, and return those items.
We receive data from contact forms, email messages, planning calls, booking discussions, product intake arrangements, proof gallery reviews, and file delivery interactions. We may also collect limited technical information automatically when a user visits the website or opens our messages, and we may receive payment-related confirmation from the relevant payment provider.
Our site may use essential cookies to support page functions and security, preference cookies to remember basic settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Users may manage cookies through their browser controls and, where available, through site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or the reliability of session-based features.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate product intake, manage sample setup approval, carry out photography production, provide proof galleries and edited files, process payments, maintain records, secure our systems, and meet legal or accounting obligations.
We may share personal data with payment processors, communication tools, hosting or website support providers, and other operational partners that help us run the website and deliver services. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.
Personal data may be shared with public authorities, courts, or other parties when required by law, to respond to lawful requests, to protect rights and security, or to establish, exercise, or defend legal claims.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing.
Requests should describe the information or action sought so we can review and respond appropriately. If a request cannot be fully granted, we will explain the reason where permitted by law.
We retain personal data for the period needed to manage inquiries, bookings, production, delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
Use the contact details below for questions about this policy or the handling of personal data.
